Let’s Talk About “Nomad Internet”… My Review. Part 2

Comments are closed.
different dollar bills on marble surface
Photo by Karolina Grabowska on Pexels.com

I said that once my Nomad Internet experience was over, I would return here to give an update on the transaction—regardless of the outcome.  Welcome to Part 2…

Good News!!!  It ended a lot better than it started. Today, I received notice that the refund(s) had been credited.  And, they were! Let’s discuss.

A day or two after I posted the first article, “Let’s Talk About Nomad Internet, My Review”, Nomad customer support sent me a link to a page that instructed how to process refund and print the return label. Basically I had to send them back the device first (which I gladly did), and then they would begin the refund process after they received it.  I had to mail it through USPS (Us Postal).  The instructions stated that it would probably take another 10-14 days, but I actually think the process took about a week.

We primarily communicated by emails and the process went relatively well.

I am disappointed that the product didn’t work for me, however; because I was really looking forward to an Internet package that was portable and that I could use anywhere.  But, I’m glad that I was able to move on, without a loss, to try something new.

Concerning this experience however, I am glad that it turned out the way that it did.  Either way though, I want to encourage you, as a consumer, to speak your peace.  If you are paying for a service or product you should expect to get something that works for you.  If it doesn’t, then say something.  It might help you, the business, and others.  Try to be fair, but always speak your truth, and state your expectations.  Don’t be afraid to speak up for yourself. 

My search continues for a good service, but actually my regular cellphone speeds are pretty good…sometimes.  But, that’s another topic for another post.

~Daniel

#NoMadInternet #BusinessIssues #CustomerService

Let’s Talk About “Nomad Internet”… My Review

Comments are closed.

I was hoping this could be a review that would say great things about a company.  Instead it’s going to be a teachable moment… for all parties concerned. So, let’s talk about Nomad Internet.

First, it’s a teachable moment for me, because I’ve learned that I should not always believe what a company advertises.  Although I did ample research and saw the pros and the cons of the company, I took a chance on them, the products they displayed, and the service they said they would provide. For that, I was apparently wrong.  So, I give myself a 5 out of a possible 10.

I give Nomad Internet a -5 out of 10 for their part in this review.  Being a small business myself, I don’t have anything against businesses.  What I dislike are businesses who seemingly try to take advantage of either their employees or customers.  I normally speak in generalities to let the process work and hopefully things get resolved.  But, in this case, there were several things that irked me—so we’ll discuss.  I try to keep my posts short—normally under 300 words, today might be that exception—but I will try… at 200 words in…already. 😏

Points of Irkness

 

  1. The Advertisement. I invite anyone to compare the modem below, which is what they sent me, to anything that shows up on their web site:  It does not look anything like the item I received below.

  1. Continued Billing: It seems like if you are dealing with a customer with issues. Don’t try to keep billing them, especially during the FREE TRIAL PERIOD!!
  2. Not Addressing Issues: Stop trying to save and recover a sale when the customer has clearly indicated what needs to be done. It doesn’t end like you think it will end.
  3. Meet Expectations: I was expecting them to say: “Dear Mr. Speller, we apologize for the inconvenience and am sorry that the services did not work for you. Because you are still in the TRIAL PERIOD, we have cancelled the service at your request and we’re processing your refund.  Please see the attached mailing label to return our product.  Thank you for trying us and hope we’ll win your business in the future”…yada yada yada…

    Instead, this is what I got: 👀

In conclusion I can only say I found the company lacking.   Maybe others have had a great experience with them.  Taking 10 days to send out a USED HOTSPOT that looked nothing like the one they advertised and which they said they were programming (when I called to inquire about it); only to then ask me to trouble shoot it, was too unacceptable. 

Businesses like this should take the time to reflect.  Focus more on getting right with the few customers you have than on immediate growth.  And, don’t over promise nor send products that are clearly inferior to what you have advertised.  Keeping things simple saves time and energy for everyone.  For me, it was not.   I have been blogging and writing for a while and it is seldom that I post something this direct.  Hopefully it will help the company and those consumers needing mobile internet to examine all possible options.

Frankly, I don’t know how they intend to correct their errors, but they are not going to charge me for a service that didn’t work nor a product I didn’t ask for (an old ass hotspot).  Do better.  Last but not least, stay tuned for part two of this saga…. The Resolution.

Until then, peace.  Enjoy your Sunday.

UPDATE******  Part 2 now out!

 

#NoMadInternet #BusinessIssues #CustomerService

I think “Personalized Education” is going to be the new “School Model”

Comments are closed.
photo of woman looking on computer
Photo by RF._.studio on Pexels.com

With Covid still going on, it’s possible that there will be more home schooling, or distance learning.  I’ve spoken on this before; but I’ll talk about it again now.  I believe we really need to rethink how we educate in America.  In my opinion, designer, self-paced, personalized education is going to become the norm.

Acknowledging Reasons to Consider Personalized Education

I agree that there should be national standards. A basic, minimal core of topics should be taught and mastered.  But, the way that they are taught should be subjective. In my opinion, a few things need to be considered.

  • Some schools weren’t that great prior to Covid, in educating students.
  • People often learn in different ways.
  • People catch on to concepts and learning material at different speeds and sometimes it’s better in different settings or learning environments.

Possible Changes to Address Issues

Having said that, I think the ultimate role teachers and instructors will play is that of a coach or counselor to the learning experience.  And, perhaps the brick and mortar school buildings will ultimately serve as high end libraries or centers for socializing and gatherings instead of the main location for instruction. 

Welcome to the new school!  It will probably resemble what we now have, but void of actual classrooms.  They’ll become more like the after-school PTA meetings –where parents come in and talk with the teachers about certain things for a few moments before moving on to the next group discussion.

Schools could even become small museum type structures—housing various exhibits pertaining to the local area and consisting of knowledge rooms equipped with slide shows and automated briefings.

Considerations

We have to realize that communicable diseases aren’t the only occurrences that can shut down or stop traditional learning.  Climate change can also play a disruptive role in hindering the learning experience.  So, it would seem best to keep working on improving the distance learning model now, rather wait until the next event to try to pick up where it was left off from the last .   

A personalized learning model could afford each student/learner the opportunity to create an environment which best suits them and their circumstances.

I saw this article from Educations.com and thought it was a good resource about Distance Learning.  5 Reasons Why Online Learning is the Future of Education.

What do you think?  Would it be advantageous to continue with distance learning?  What subjects would you think could be helpful in completing the curriculum to prepare learners for the future?

 

#learning #education #distancelearning  

“Nothing Will Fundamentally Change”, He Said.

Comments are closed.
road man people woman
Photo by RODNAE Productions on Pexels.com

When candidate Joe Biden in essence said that “nothing would fundamentally change”, I think people should have believed that was what he meant.  If they would have believed him then, it would not be a surprise to them now that the watered down  “Build Back Better Act” was all that was going to be offered in the first place.  He doesn’t seem to be interested in real progressive issues. Nor do I believe he tries hard to pass progressives policies.  President Biden talks a good game in public; but looks like he’s an elbow rubber in private.  I truly hope I am wrong about this, but– that is what it looks like.

So here we are; with the #BuildBackBetter plan headed down the #ObamaCare road of weak legislation #BoughtByBusiness.  I gotta tell you, this is frustrating and disheartening.  DEMOCRATS SEEM TO BE LOSERS JUST LIKE REPUBLICANS… MAYBE NOT AS BIG, BUT LOSERS JUST THE SAME.  AND, THE MAINSTREAM MEDIA IS ALSO A TOOL OF BIG BUSINESS.  There ya’ go, I said it.  …I’ll probably be discussing my opinions on that in future posts. 

For now, let’s continue talking about the Democrats and their disastrous style of leadership.  Democrats start out negotiating with themselves (in a bad way) even before negotiations start.  They seem to be timid and too cautious to speak up boldly for the people they’re supposed to represent; and they give up at the first sign of a legislative fight.  That’s why it puzzles me that #Progressives seem to always feel the need to run as a #Democrat.  Advice: STOP IT!!! It doesn’t work!!!  They disown you every time!  Do your own thing.  And keep doing it until you win.  

I honestly believe many, if not most voters, have gone through the same iterations I did.  The Republican party– they sucked.  The Democrats– they were weak.  That is why I’m nonaffiliated.  I love it and I’m ready to vote for people who are ready to fight for average people.  

The Democratic Party should realize their party is being taken over by Republicans.  I need Progressives to step forward and be progressive–before you get drug down with the Democrats. You know they are going to blame you for any losses and take credit for any wins.  That being said, if you want to add to your ranks, reclaim your energy and power.

Don’t be afraid to stand alone, and don’t compromise.  Make them come to you, instead of you running behind them. Doing so only makes you look weak right now. You represent a large voting block and  you have a year to show people you can govern; and govern well.  You need more progressives –so ask the American people to get more progressives voted into office.  It’s your time.  Do something with it.

~Good Luck, I’m cheering for you.

 

Be Confident In Who You Are; You might not be doing anything wrong.

Comments are closed.

This is my encouraging word for today… Be. Confident. In. Who. You. Are.  I would venture to say that it’s not always “you’re doing something wrong”. You just haven’t found your tribe; your clique; your team. 

“You’re doing something wrong” seems to be the go to answer when others find your actions out of alignment with their thinking and or timing.  Apparently, that statement, and framework of thinking isn’t applied equally towards everyone.  And, if it they were, how few people seem to listen.

 In my varied life experiences, I’ve seen people who follow the rules and try to do everything “right” and still don’t seem to progress as much as they desire. Yet, people, who we’ve all wondered “How the hell did they even learn to breathe“; seem to have immeasurable success!

So, what’s really going on?  Maybe, you are doing it right; but, not for the people you are currently dealing with; or the time in which you are dealing with them.  Maybe it’s time to find your clique.  Find the group of folks that appreciate who you are and what you have to offer.  Find a team that you can help and who are willing to help you.  Find the tribe that you can associate with– where you can breathe deeply, and laugh out loud with.   Race, religion, color most likely will have nothing to do with these people.  Because they will be the people who live way beyond those boundaries; and who simply want to win and see others winning in their own right.  No judgement, no fake competition, no stress.   WARNING:  That group might be small, and it may take some time to find them,  but fine them you must!   The next question…. What do you do with everybody else?  Answer:  #GoldenRule, stay praying, and know that they are trying to live their best life too.  #LetsGo  #StayWinning

P.S.  Imma still talk about crazy shit that I see tho 👀😁🤤