Let’s Talk About “Nomad Internet”… My Review

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I was hoping this could be a review that would say great things about a company.  Instead it’s going to be a teachable moment… for all parties concerned. So, let’s talk about Nomad Internet.

First, it’s a teachable moment for me, because I’ve learned that I should not always believe what a company advertises.  Although I did ample research and saw the pros and the cons of the company, I took a chance on them, the products they displayed, and the service they said they would provide. For that, I was apparently wrong.  So, I give myself a 5 out of a possible 10.

I give Nomad Internet a -5 out of 10 for their part in this review.  Being a small business myself, I don’t have anything against businesses.  What I dislike are businesses who seemingly try to take advantage of either their employees or customers.  I normally speak in generalities to let the process work and hopefully things get resolved.  But, in this case, there were several things that irked me—so we’ll discuss.  I try to keep my posts short—normally under 300 words, today might be that exception—but I will try… at 200 words in…already. 😏

Points of Irkness

 

  1. The Advertisement. I invite anyone to compare the modem below, which is what they sent me, to anything that shows up on their web site:  It does not look anything like the item I received below.

  1. Continued Billing: It seems like if you are dealing with a customer with issues. Don’t try to keep billing them, especially during the FREE TRIAL PERIOD!!
  2. Not Addressing Issues: Stop trying to save and recover a sale when the customer has clearly indicated what needs to be done. It doesn’t end like you think it will end.
  3. Meet Expectations: I was expecting them to say: “Dear Mr. Speller, we apologize for the inconvenience and am sorry that the services did not work for you. Because you are still in the TRIAL PERIOD, we have cancelled the service at your request and we’re processing your refund.  Please see the attached mailing label to return our product.  Thank you for trying us and hope we’ll win your business in the future”…yada yada yada…

    Instead, this is what I got: 👀

In conclusion I can only say I found the company lacking.   Maybe others have had a great experience with them.  Taking 10 days to send out a USED HOTSPOT that looked nothing like the one they advertised and which they said they were programming (when I called to inquire about it); only to then ask me to trouble shoot it, was too unacceptable. 

Businesses like this should take the time to reflect.  Focus more on getting right with the few customers you have than on immediate growth.  And, don’t over promise nor send products that are clearly inferior to what you have advertised.  Keeping things simple saves time and energy for everyone.  For me, it was not.   I have been blogging and writing for a while and it is seldom that I post something this direct.  Hopefully it will help the company and those consumers needing mobile internet to examine all possible options.

Frankly, I don’t know how they intend to correct their errors, but they are not going to charge me for a service that didn’t work nor a product I didn’t ask for (an old ass hotspot).  Do better.  Last but not least, stay tuned for part two of this saga…. The Resolution.

Until then, peace.  Enjoy your Sunday.

UPDATE******  Part 2 now out!

 

#NoMadInternet #BusinessIssues #CustomerService

“Nothing Will Fundamentally Change”, He Said.

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road man people woman
Photo by RODNAE Productions on Pexels.com

When candidate Joe Biden in essence said that “nothing would fundamentally change”, I think people should have believed that was what he meant.  If they would have believed him then, it would not be a surprise to them now that the watered down  “Build Back Better Act” was all that was going to be offered in the first place.  He doesn’t seem to be interested in real progressive issues. Nor do I believe he tries hard to pass progressives policies.  President Biden talks a good game in public; but looks like he’s an elbow rubber in private.  I truly hope I am wrong about this, but– that is what it looks like.

So here we are; with the #BuildBackBetter plan headed down the #ObamaCare road of weak legislation #BoughtByBusiness.  I gotta tell you, this is frustrating and disheartening.  DEMOCRATS SEEM TO BE LOSERS JUST LIKE REPUBLICANS… MAYBE NOT AS BIG, BUT LOSERS JUST THE SAME.  AND, THE MAINSTREAM MEDIA IS ALSO A TOOL OF BIG BUSINESS.  There ya’ go, I said it.  …I’ll probably be discussing my opinions on that in future posts. 

For now, let’s continue talking about the Democrats and their disastrous style of leadership.  Democrats start out negotiating with themselves (in a bad way) even before negotiations start.  They seem to be timid and too cautious to speak up boldly for the people they’re supposed to represent; and they give up at the first sign of a legislative fight.  That’s why it puzzles me that #Progressives seem to always feel the need to run as a #Democrat.  Advice: STOP IT!!! It doesn’t work!!!  They disown you every time!  Do your own thing.  And keep doing it until you win.  

I honestly believe many, if not most voters, have gone through the same iterations I did.  The Republican party– they sucked.  The Democrats– they were weak.  That is why I’m nonaffiliated.  I love it and I’m ready to vote for people who are ready to fight for average people.  

The Democratic Party should realize their party is being taken over by Republicans.  I need Progressives to step forward and be progressive–before you get drug down with the Democrats. You know they are going to blame you for any losses and take credit for any wins.  That being said, if you want to add to your ranks, reclaim your energy and power.

Don’t be afraid to stand alone, and don’t compromise.  Make them come to you, instead of you running behind them. Doing so only makes you look weak right now. You represent a large voting block and  you have a year to show people you can govern; and govern well.  You need more progressives –so ask the American people to get more progressives voted into office.  It’s your time.  Do something with it.

~Good Luck, I’m cheering for you.

 

Learning How to Be ‘Always Ready’ [a different take on an old post]

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During my military days, I was once assigned to a unit who had a motto of, “Always Ready”. (Tish was cool as hell when everyone snapped to attention and yelled it out– …was a lil bit corny tho…) It was a training unit and I believe the ethos behind it was that, as an individual and collective as a unit; we should always be ready to contribute to the accomplishment of the mission.

Therefore, being mentally, and physically prepared and present were essential in meeting goals.  Even during personal crisis, you had a contribution to make.  Now, I wished I learned how to totally apply that to my overall life.  I was great at compartmentalizing as I think many were.  It helped me to displace and set aside the private side of my life to accomplish things on the ‘Soldier’ side.

In reflection, incorporating my entire self might have worked better for me.  For some, separating ‘work life’ from ‘personal/home life’ might work great… but that shit doesn’t work for everybody.  I think I’ll go more into depth about in an eBook, but for now we’ll keep pushing on the concept. (You know I like to keep my posts close to 300 words or less.)

So, the question is, How Do You Become Always Ready? I can say for me, learning about myself helped a lot.  Getting proper rest and exercise also helped.  The last thing I’ll mention here is motivation.  Some people are givers.  If you are one, learn to give that same energy you are willing to give to the job, to yourself.  Doing so might put you on the path to finding happiness.

I hope this helps!  Visit my site often!!

I’m working on a few eBooks as extensions about various topics I’ve posted on! 😉

There is something Wrong with How Government Deals with Veterans

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Image: MilitaryLogos from a government site.

Now it’s time to talk about all the “Programs” that are supposed to be helping #Veterans. I think the government can make better use of funding if they just cut checks directly to veterans. Everybody wants to “Thank” Veterans for their service, but few actually provide good assistance.

And why are veterans disjointed from the military, for the most part, once they separate or retire?  The same energy should go into supporting Veterans directly by the military when they leave, as you had to get us to join.  Everybody sees the “big picture”.  So, you should lead by example.  Read More

I am Thankful and Grateful

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Image by: DHSpeller while in Raleigh, NC

Recently, I had a thought session.  I was wondering if I could be disappointed, dissatisfied; yet thankful and grateful all at the same time.  And, my conclusive answer is, Yes.  This is how…

First, I am very thankful and grateful to Word/God for life, health, and strength; and the ability and power to do what I must.  At the same time, I recognize the current state and situation that I find myself (which constantly changes).  Sometimes, that leads to frustration, dissatisfaction and disappointment; but, I work hard at NOT murmuring– instead I focus more on being prayerful.

I find that prayer/meditation and supplication, with thanksgiving (as the Bible mentions in Philippians 4:6) takes me outside of my problem and situation and allows me the space to breathe and think; and, in that space, I find peace. 

I’ve learned that it is ok to feel and work through your feelings, work through them and still maintain an attitude of gratefulness and thanksgiving.  The process allows me to “Be angry; yet sin not” because in the end, I’m still thankful and grateful.  It’s good to know that I don’t need to be hypocritical or fake in my walk with the Word.  If you are still working things out in your walk of faith, I encourage you to keep pressing, keep believing; keep being thankful and grateful. Selah.