Emails: Let’s Talk About Them

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Let’s talk about emails.   Today, to start the new year off right, I had the bright idea of tackling my emails more vigorously.  Mind you, during down time over the holidays, I had already fought my way through 7,000 of the 20k sum I had just sitting in my Inbox(es); but now, I Read More

Business Taboo: Bad Service

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It is my opinion that the watchwords for every business should be ‘good service’. It really takes no extra effort to smile and welcome someone into your store. If it is a bother for you to do that; then my question to you is WHY are you in business and operating a storefront?

Okay. I was in a business establishment recently in which I think I received close to the worst service ever given by a business.
Yes, I was there to pass out my business cards and information; but I was also actually there to check out the nice display of boats and other items they had.

So anyway, when I first entered into the place, all the people, who I guess were salespersons, were huddled around a desk.
They all looked in that direction, because they all heard the door open. However, acknowledging that a potential customer had entered was not part of their operating procedure or training. No ‘hello’…no ‘we’ll be right there’… no nothing.

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