Yet Another CEO Wants to Get Rid of Remote Work

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Fortune Article image of Citadel CEO

Image: Fortune Mag Article Citadel CEO

I’ve seen another article about a CEO who wants to get rid of remote work in the online version of Fortune recently.  It discussed how Citadel founder, Ken Griffins says “employers won’t go the ‘extra distance’ to keep hybrid workers…

Why not?  In my opinion, CEOs of that ilk were certainly eager to have employees work from home during the pandemic.  Do they not plan for future events? Or, think that another event like the pandemic might happen again?  For me, it shows the short-sightedness and greed of some corporations and their leaders.

Why not take the opportunity to manage the business model into something more equitable for both employers and employees?  Honestly, I have never heard so many CEOs bitch about workers who actually make them money.

Yes, I do realize everyone cannot work from home; and there may be times for face-to-face meetings.  We that.  But it seems to me that since the government pre-bailed out a lot of companies and industries during the pandemic, they should have put that money in to R&D, and their employees instead of using it for company stock by-backs.

I’m not sure what the aforementioned Citadel founder did, but generally speaking—a lot of the funding the government made available for businesses was not used for the purposes intended.

I applaud the efforts of unions to organize people.  And for those who don’t want to unionize or don’t want to be a part of a union (even though you have more than likely benefitted from them greatly), these are a few other things to consider.

  • Push for legislation that gets rid of non-disclosure agreements or that works against you sharing in the profits of your creativity while working at a company. If you’ve helped create a new procedure or made work more efficiently at your organization—you should be recognized for it.
  • Vote for congress people who have your best interests at heart. Corporations have lawyers and lobbyists to work on their behalf.  Elected officials should be fair, but they should primarily represent all the people they serve in their districts.

I hope workers will take it a step further and realize that they have self-worth… even after some guy says “goodbye” or won’t go the “extra distance” to keep you as an employee.  Every job you’ve held added in some way to your skill set. Find ways of collaborating with others who may have been laid off and see what opportunities you all can create for yourselves as a cooperative or other synergetic type organization.

So, now let me say what I think or see happening in 2024—since people are expressing opinions (which I like to do). Lol…

I see workers continue to make decisions favorable to their work/life balance, especially the younger ones.  I also see them holding the leaders in the companies they work for accountable for the decisions they make.  I also see consumers doing the same.  Generally, people don’t like walking into a store to purchase something only to find out they have to work for free in checking themselves out and not get some type of worker’s discount.  On occasion, sure—If I’m in a hurry I’ll run over to scan a pack of gum or drink and be on my way.  But If I have to either wait in a long line because you only have two registers open or have to both wait in a long line and check myself out, you can keep what you got.  I’ll figure something else out.

No, I don’t speak for everyone—but I’m not the only one either.  And yes, this articles was another long way of saying—Do Better.

Resource:

Fortune Article by: Eleanor Pringle

Update:

And this is how you say you “took your workers to Disney Land“… probably after you realized you boo-booed, and surmised you were doing too much… <Read>

Citadel CEO KenGriffin in interview

Let’s Talk About “Nomad Internet”… My Review. Part 2

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different dollar bills on marble surface
Photo by Karolina Grabowska on Pexels.com

 

I said that once my Nomad Internet experience was over, I would return here to give an update on the transaction—regardless of the outcome.  Welcome to Part 2…

Good News!!!  It ended a lot better than it started. Today, I received notice that the refund(s) had been credited.  And, they were! Let’s discuss.

A day or two after I posted the first article, “Let’s Talk About Nomad Internet, My Review”, Nomad customer support sent me a link to a page that instructed how to process refund and print the return label. Basically I had to send them back the device first (which I gladly did), and then they would begin the refund process after they received it.  I had to mail it through USPS (Us Postal).  The instructions stated that it would probably take another 10-14 days, but I actually think the process took about a week.

We primarily communicated by emails and the process went relatively well.

I am disappointed that the product didn’t work for me, however; because I was really looking forward to an Internet package that was portable and that I could use anywhere.  But, I’m glad that I was able to move on, without a loss, to try something new.

Concerning this experience however, I am glad that it turned out the way that it did.  Either way though, I want to encourage you, as a consumer, to speak your peace.  If you are paying for a service or product you should expect to get something that works for you.  If it doesn’t, then say something.  It might help you, the business, and others.  Try to be fair, but always speak your truth, and state your expectations.  Don’t be afraid to speak up for yourself. 

My search continues for a good service, but actually my regular cellphone speeds are pretty good…sometimes.  But, that’s another topic for another post.

~Daniel

 

#NoMadInternet #BusinessIssues #CustomerService

Let’s Talk About “Nomad Internet”… My Review

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I was hoping this could be a review that would say great things about a company.  Instead it’s going to be a teachable moment… for all parties concerned. So, let’s talk about Nomad Internet.

First, it’s a teachable moment for me, because I’ve learned that I should not always believe what a company advertises.  Although I did ample research and saw the pros and the cons of the company, I took a chance on them, the products they displayed, and the service they said they would provide. For that, I was apparently wrong.  So, I give myself a 5 out of a possible 10.

I give Nomad Internet a -5 out of 10 for their part in this review.  Being a small business myself, I don’t have anything against businesses.  What I dislike are businesses who seemingly try to take advantage of either their employees or customers.  I normally speak in generalities to let the process work and hopefully things get resolved.  But, in this case, there were several things that irked me—so we’ll discuss.  I try to keep my posts short—normally under 300 words, today might be that exception—but I will try… at 200 words in…already. 😏

Points of Irkness

 

  1. The Advertisement. I invite anyone to compare the modem below, which is what they sent me, to anything that shows up on their web site:  It does not look anything like the item I received below.

  1. Continued Billing: It seems like if you are dealing with a customer with issues. Don’t try to keep billing them, especially during the FREE TRIAL PERIOD!!
  2. Not Addressing Issues: Stop trying to save and recover a sale when the customer has clearly indicated what needs to be done. It doesn’t end like you think it will end.
  3. Meet Expectations: I was expecting them to say: “Dear Mr. Speller, we apologize for the inconvenience and am sorry that the services did not work for you. Because you are still in the TRIAL PERIOD, we have cancelled the service at your request and we’re processing your refund.  Please see the attached mailing label to return our product.  Thank you for trying us and hope we’ll win your business in the future”…yada yada yada…

    Instead, this is what I got: 👀

In conclusion I can only say I found the company lacking.   Maybe others have had a great experience with them.  Taking 10 days to send out a USED HOTSPOT that looked nothing like the one they advertised and which they said they were programming (when I called to inquire about it); only to then ask me to trouble shoot it, was too unacceptable. 

Businesses like this should take the time to reflect.  Focus more on getting right with the few customers you have than on immediate growth.  And, don’t over promise nor send products that are clearly inferior to what you have advertised.  Keeping things simple saves time and energy for everyone.  For me, it was not.   I have been blogging and writing for a while and it is seldom that I post something this direct.  Hopefully it will help the company and those consumers needing mobile internet to examine all possible options.

Frankly, I don’t know how they intend to correct their errors, but they are not going to charge me for a service that didn’t work nor a product I didn’t ask for (an old ass hotspot).  Do better.  Last but not least, stay tuned for part two of this saga…. The Resolution.

Until then, peace.  Enjoy your Sunday.

UPDATE******  Part 2 now out!

 

#NoMadInternet #BusinessIssues #CustomerService