Business Taboo: Bad Service
It is my opinion that the watchwords for every business should be ‘good service’. It really takes no extra effort to smile and welcome someone into your store. If it is a bother for you to do that; then my question to you is WHY are you in business and operating a storefront?
Okay. I was in a business establishment recently in which I think I received close to the worst service ever given by a business.
Yes, I was there to pass out my business cards and information; but I was also actually there to check out the nice display of boats and other items they had.
So anyway, when I first entered into the place, all the people, who I guess were salespersons, were huddled around a desk.
They all looked in that direction, because they all heard the door open. However, acknowledging that a potential customer had entered was not part of their operating procedure or training. No ‘hello’…no ‘we’ll be right there’… no nothing.